Returns & Exchanges

We want you to be completely satisfied with your unique piece of jewelry; therefore, we accept returns of unworn items in their original packaging within 30 days of delivery. Please note that for hygiene reasons, earrings are not eligible for return unless they are defective.

Return Process

• 1.
  Initiate Your Request

  Visit our online return portal with your order number and email address to select the items you wish to send back.

• 2.
  Package Your Item

  Carefully place the jewelry in its original Les Néréides pouch and box to ensure it is protected during transit.

• 3.
  Ship the Parcel

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our artisans inspect the returned item, a refund will be issued to your original payment method within 7-10 business days.